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Tidio
Live chat and AI chatbot platform for customer service
⭐ 4.3/5Free Tier AvailableFounded 2013
About Tidio
Tidio combines live chat, chatbots, and email into one customer communication platform. AI-powered chatbots handle common questions while your team handles the rest.
Key Features
✓Live chat
✓AI chatbots
✓Ticketing
✓Email integration
✓Visitor tracking
✓Canned responses
✓Analytics
✓Shopify integration
✓Multi-language
✓Mobile app
Pros & Cons
👍 Pros
- ✓Easy setup
- ✓Good AI chatbots
- ✓Shopify integration
- ✓Visual bot builder
👎 Cons
- ✗Free plan limited
- ✗Can be pricey
- ✗Bot AI sometimes off
- ✗Limited customization
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