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Crisp

Name: Crisp
Rating: 4.2
Author: Crisp

All-in-one business messaging platform with CRM

⭐ 4.2/5Free Tier AvailableFounded 2015

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About Crisp

Crisp combines live chat, chatbot, CRM, knowledge base, and shared inbox into one affordable platform. It supports multichannel messaging including email, chat, Messenger, WhatsApp, and SMS.

Key Features

✓Live Chat

✓Chatbot Builder

✓CRM

✓Knowledge Base

✓Shared Inbox

✓Video Chat

Pros & Cons

👍 Pros

✓Very affordable
✓Good free tier
✓Workspace pricing not per-seat
✓Clean modern UI

👎 Cons

✗Chatbot limited vs Intercom
✗Smaller ecosystem
✗Reporting basic
✗English-centric docs

Best Crisp Alternatives

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Intercom

Customer messaging platform for sales, marketing, and support.

⭐ 4.2

From $39/user/mo2 alternatives

Freshdesk

Intuitive helpdesk software with a generous free tier

Free Tier⭐ 4.3

Up to 10 agents3 alternatives

Help Scout

Human-focused helpdesk built for small businesses

Free Tier⭐ 4.4

Up to 50 contacts/mo3 alternatives

Compare Crisp

Crisp vs Intercom→Crisp vs Freshdesk→Crisp vs Help Scout→