Salesforce vs Twenty
A detailed comparison of Salesforce and Twenty to help you choose the right tool for your needs.
Salesforce
The world's leading CRM platform for sales, service, and marketing.
💰 Pricing Comparison
| Plan | Salesforce | Twenty |
|---|---|---|
| Free Tier | ✗ No | ✓ Free (self-hosted) |
| Lowest Paid | $25/user/mo | Free cloud beta |
| Enterprise | $300/user/mo | Coming soon |
⚡ Feature Comparison
| Feature | Salesforce | Twenty |
|---|---|---|
| Contact management | ✓ | ✓ |
| Opportunity tracking | ✓ | — |
| Sales forecasting | ✓ | — |
| Workflow automation | ✓ | — |
| Reports & dashboards | ✓ | — |
| Einstein AI | ✓ | — |
| AppExchange | ✓ | — |
| Mobile app | ✓ | — |
| Custom objects | ✓ | ✓ |
| API access | ✓ | — |
| Pipeline tracking | — | ✓ |
| Task management | — | ✓ |
| Email sync | — | ✓ |
| API | — | ✓ |
| Self-hosting | — | ✓ |
| GraphQL API | — | ✓ |
| Search | — | ✓ |
| Import/export | — | ✓ |
| Open Source | ✗ | ✓ |
| Rating | ⭐ 4.2 | ⭐ 4 |
Pros & Cons
Salesforce
Pros
- ✓ Most powerful CRM
- ✓ Extensive ecosystem
- ✓ Highly customizable
- ✓ Market leader
Cons
- ✗ Very expensive
- ✗ Complex setup
- ✗ Steep learning curve
- ✗ Requires admin expertise
Twenty
Pros
- ✓ Open source
- ✓ Modern UI
- ✓ Self-hostable
- ✓ Free
Cons
- ✗ Early stage
- ✗ Limited features
- ✗ Small community
- ✗ Still in development
🏆 The Verdict
Choose Salesforce if: You need large enterprises with complex sales processes. Salesforce excels with its most powerful crm and extensive ecosystem.
Choose Twenty if: You need teams wanting a modern open-source crm. Twenty stands out with its open source and modern ui.
Best free option: Twenty offers a free tier (Free (self-hosted)).
❓ Frequently Asked Questions
Is Salesforce better than Twenty?
It depends on your needs. Salesforce is better for large enterprises with complex sales processes, while Twenty is better for teams wanting a modern open-source crm. Both are excellent tools rated 4.2 and 4 respectively.
Which is cheaper, Salesforce or Twenty?
Salesforce starts at $25/user/mo while Twenty starts at Free cloud beta. Twenty also has a free tier.
Can I switch from Salesforce to Twenty?
Most tools offer import/export features to help you migrate. We recommend trying Twenty's free tier before fully committing to a switch.
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