HubSpot CRM vs Zoho CRM
A detailed comparison of HubSpot CRM and Zoho CRM to help you choose the right tool for your needs.
💰 Pricing Comparison
| Plan | HubSpot CRM | Zoho CRM |
|---|---|---|
| Free Tier | ✓ Free CRM with unlimited users | ✓ Up to 3 users |
| Lowest Paid | $20/mo (Starter) | $14/user/mo |
| Enterprise | $3,600/mo | $40/user/mo |
⚡ Feature Comparison
| Feature | HubSpot CRM | Zoho CRM |
|---|---|---|
| Contact management | ✓ | — |
| Deal pipeline | ✓ | ✓ |
| Email tracking | ✓ | — |
| Meeting scheduler | ✓ | — |
| Live chat | ✓ | — |
| Forms | ✓ | — |
| Ad management | ✓ | — |
| Reporting | ✓ | — |
| Mobile app | ✓ | ✓ |
| Integrations | ✓ | — |
| Lead management | — | ✓ |
| Workflow automation | — | ✓ |
| Zia AI assistant | — | ✓ |
| Multichannel | — | ✓ |
| Analytics | — | ✓ |
| Custom modules | — | ✓ |
| API | — | ✓ |
| Territory management | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.4 | ⭐ 4.1 |
Pros & Cons
HubSpot CRM
Pros
- ✓ Generous free tier
- ✓ All-in-one platform
- ✓ Easy to use
- ✓ Great marketing tools
Cons
- ✗ Expensive at scale
- ✗ Limited free reporting
- ✗ Contacts can get pricey
- ✗ Complex pricing
Zoho CRM
Pros
- ✓ Great value
- ✓ Zoho ecosystem
- ✓ AI features included
- ✓ Good customization
Cons
- ✗ Interface can be clunky
- ✗ Steep learning curve
- ✗ Support can be slow
- ✗ Complex setup
🏆 The Verdict
Choose HubSpot CRM if: You need growing businesses wanting free crm with marketing tools. HubSpot CRM excels with its generous free tier and all-in-one platform.
Choose Zoho CRM if: You need smbs wanting value-for-money crm. Zoho CRM stands out with its great value and zoho ecosystem.
Best free option: Both HubSpot CRM and Zoho CRM offer free tiers. HubSpot CRM offers "Free CRM with unlimited users" while Zoho CRM offers "Up to 3 users".
❓ Frequently Asked Questions
Is HubSpot CRM better than Zoho CRM?
It depends on your needs. HubSpot CRM is better for growing businesses wanting free crm with marketing tools, while Zoho CRM is better for smbs wanting value-for-money crm. Both are excellent tools rated 4.4 and 4.1 respectively.
Which is cheaper, HubSpot CRM or Zoho CRM?
HubSpot CRM starts at $20/mo (Starter) while Zoho CRM starts at $14/user/mo. Both offer free tiers.
Can I switch from HubSpot CRM to Zoho CRM?
Most tools offer import/export features to help you migrate. We recommend trying Zoho CRM's free tier before fully committing to a switch.
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