HubSpot CRM vs Freshsales
A detailed comparison of HubSpot CRM and Freshsales to help you choose the right tool for your needs.
💰 Pricing Comparison
| Plan | HubSpot CRM | Freshsales |
|---|---|---|
| Free Tier | ✓ Free CRM with unlimited users | ✓ Free plan available |
| Lowest Paid | $20/mo (Starter) | $9/user/mo |
| Enterprise | $3,600/mo | $59/user/mo |
⚡ Feature Comparison
| Feature | HubSpot CRM | Freshsales |
|---|---|---|
| Contact management | ✓ | — |
| Deal pipeline | ✓ | — |
| Email tracking | ✓ | ✓ |
| Meeting scheduler | ✓ | — |
| Live chat | ✓ | — |
| Forms | ✓ | — |
| Ad management | ✓ | — |
| Reporting | ✓ | — |
| Mobile app | ✓ | ✓ |
| Integrations | ✓ | — |
| AI lead scoring | — | ✓ |
| Built-in phone | — | ✓ |
| Pipeline management | — | ✓ |
| Workflow automation | — | ✓ |
| Freddy AI | — | ✓ |
| Reports | — | ✓ |
| Web forms | — | ✓ |
| Chat campaigns | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.4 | ⭐ 4.2 |
Pros & Cons
HubSpot CRM
Pros
- ✓ Generous free tier
- ✓ All-in-one platform
- ✓ Easy to use
- ✓ Great marketing tools
Cons
- ✗ Expensive at scale
- ✗ Limited free reporting
- ✗ Contacts can get pricey
- ✗ Complex pricing
Freshsales
Pros
- ✓ Built-in communication tools
- ✓ AI features
- ✓ Good free tier
- ✓ Affordable
Cons
- ✗ Limited integrations
- ✗ Less customizable
- ✗ Reporting limitations
- ✗ Smaller ecosystem
🏆 The Verdict
Choose HubSpot CRM if: You need growing businesses wanting free crm with marketing tools. HubSpot CRM excels with its generous free tier and all-in-one platform.
Choose Freshsales if: You need teams wanting built-in communication in their crm. Freshsales stands out with its built-in communication tools and ai features.
Best free option: Both HubSpot CRM and Freshsales offer free tiers. HubSpot CRM offers "Free CRM with unlimited users" while Freshsales offers "Free plan available".
❓ Frequently Asked Questions
Is HubSpot CRM better than Freshsales?
It depends on your needs. HubSpot CRM is better for growing businesses wanting free crm with marketing tools, while Freshsales is better for teams wanting built-in communication in their crm. Both are excellent tools rated 4.4 and 4.2 respectively.
Which is cheaper, HubSpot CRM or Freshsales?
HubSpot CRM starts at $20/mo (Starter) while Freshsales starts at $9/user/mo. Both offer free tiers.
Can I switch from HubSpot CRM to Freshsales?
Most tools offer import/export features to help you migrate. We recommend trying Freshsales's free tier before fully committing to a switch.
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