Capsule CRM vs Pipedrive
A detailed comparison of Capsule CRM and Pipedrive to help you choose the right tool for your needs.
💰 Pricing Comparison
| Plan | Capsule CRM | Pipedrive |
|---|---|---|
| Free Tier | ✓ 2 users, 250 contacts | ✗ No |
| Lowest Paid | $18/user/mo | $14/user/mo |
| Enterprise | $36/user/mo | $99/user/mo |
⚡ Feature Comparison
| Feature | Capsule CRM | Pipedrive |
|---|---|---|
| Contact management | ✓ | — |
| Sales pipeline | ✓ | — |
| Task management | ✓ | — |
| Email integration | ✓ | ✓ |
| Custom fields | ✓ | ✓ |
| Reports | ✓ | — |
| Mobile app | ✓ | ✓ |
| Calendar sync | ✓ | — |
| File attachments | ✓ | — |
| API | ✓ | — |
| Visual pipeline | — | ✓ |
| Activity tracking | — | ✓ |
| Automation | — | ✓ |
| Reporting | — | ✓ |
| Web forms | — | ✓ |
| API access | — | ✓ |
| Smart contact data | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.2 | ⭐ 4.3 |
Pros & Cons
Capsule CRM
Pros
- ✓ Very simple
- ✓ Free plan
- ✓ Clean interface
- ✓ Affordable
Cons
- ✗ Limited features
- ✗ Basic reporting
- ✗ No automation
- ✗ Small free plan
Pipedrive
Pros
- ✓ Very intuitive
- ✓ Great pipeline view
- ✓ Affordable
- ✓ Good mobile app
Cons
- ✗ Limited free plan
- ✗ Basic reporting
- ✗ Limited marketing tools
- ✗ No built-in phone
🏆 The Verdict
Choose Capsule CRM if: You need small businesses wanting simple crm. Capsule CRM excels with its very simple and free plan.
Choose Pipedrive if: You need sales-focused smbs. Pipedrive stands out with its very intuitive and great pipeline view.
Best free option: Capsule CRM offers a free tier (2 users, 250 contacts).
❓ Frequently Asked Questions
Is Capsule CRM better than Pipedrive?
It depends on your needs. Capsule CRM is better for small businesses wanting simple crm, while Pipedrive is better for sales-focused smbs. Both are excellent tools rated 4.2 and 4.3 respectively.
Which is cheaper, Capsule CRM or Pipedrive?
Capsule CRM starts at $18/user/mo while Pipedrive starts at $14/user/mo. Capsule CRM also has a free tier.
Can I switch from Capsule CRM to Pipedrive?
Most tools offer import/export features to help you migrate. We recommend trying Pipedrive's trial before fully committing to a switch.
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